About Halco USA
Halco USA is a manufacturer, supplier and converter of specialty reclosable hook and loop fasteners for automotive, aerospace, medical, hygiene, print and display, and general industrial use. The company stocks in excess of 10 million yards of hook and loop tapes, including many specialty products, and ships to every U.S. state, all Canadian provinces and Mexico.
Situation: “Brochureware” Website Offered Minimal Technical Data to Engineers and Purchasing Agents
Halco USA’s website offered little in the way of a customer journey. It was built on the outdated assumption that visitors to the site would almost immediately engage with a sales rep to discuss the technical aspects of their fastener needs. The site was difficult to update, and it gave short shrift to SEO considerations. A complete website redesign was necessary to transform the website into an engine for engaging customers and prospects, generating leads and guiding sales, prior to a rep stepping into the process.
Solution: A B2B Website Thoughtfully Redesigned For Flexibility, Searchability and Efficiency
The new website was built in WordPress, with Gutenberg blocks, to offer flexibility on all pages. The product pages are built as custom posts to accommodate categories and subcategories for filtering. Industry pages—automotive, for example—describe Halco’s experience and expertise with hook and loop applications in the industry and offer the opportunity to request a sample kit. Additional industry and product pages can be easily created to rank for certain keywords.
On the product pages, we implemented forms to show up in pop-up windows, so that the user never leaves the page while filling out the form. All forms are integrated with Halco USA’s HubSpot account, for direct integration with their CRM, and closed-loop reporting. We streamlined the process for gated content by creating one form that serves up different PDFs, so that Halco USA doesn’t need to create a different form for each piece of content. The information is all tracked in one location.
For customers who might be searching for a specific SKU, we built a template for searchable, filterable product detail charts. Since one product can have more than 30 sub-SKUs, varying only in length, width and/or color, creating individual product pages for each of those sub-SKUs would be redundant and unwieldy. The searchable chart allows each sub-SKU to be found by Google, and visitors to the page can also easily filter and sort to find their highly specific product. An example of the chart is at the bottom of the page for nylon woven hook and loop tape.
Windmill helped Halco USA redesign and upgrade their website to fit their current needs and anticipate future growth. Robust product information can now be found online, so the user can easily and efficiently find what they need, and then easily contact the sales department when they’re ready. Halco USA can easily add more products and pages to the site, giving them the flexibility to continue expanding.
The new website has been well received, and the Halco USA sales team is pleased with the added value that a website with more images, more links and more information, including downloadable specs, provides to them and to customers and prospects.
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Windmill Strategy is a web design company & digital marketing agency helping B2B industrial manufacturing companies achieve increased visibility, higher quality leads, and greater marketing ROI through smarter web design. Our website design and B2B digital marketing approach goes beyond “more traffic,” seeking out better traffic, by gaining the attention of the specific niche groups of buyers and influencers that represent your best customers. We help our clients communicate and sell their complex products and services to multiple audiences – be it through web design or digital marketing and SEO. Working collaboratively with your in-house marketing and sales team, we design websites that drive leads and sales that result in overall business growth. Schedule a call to learn more.