Q: How often are clients billed?

How you are invoiced depends on the type of work – a project, ongoing/recurring work, or a change order as part of a larger project.

In the case of projects, such as website redesigns or other one-time efforts, we will issue an invoice for 50% of all fees after the proposal is signed at project initiation. The remaining fees will be invoiced monthly until project completion. Alternate payment schedules may be considered in some cases. Any change orders to a project are typically billed 100% after approval.

Ongoing/recurring work such as digital marketing services or security/maintenance/hosting plans are invoiced monthly in advance.

Aside from down payment invoices, which are due upon receipt, all payment terms are net 30.

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